QA feyree technology question

Q: Where can I find an APP suitable for chargin...

OfficialFeyree

A: There are two ways: 1. Scan the QR code on the instruction manual to download "Tuya Smart" or "Smart Life". 2. Search and download "Tuya Smart" or "Smart Life"...

1 comment

Q: Where can I find an APP suitable for chargin...

OfficialFeyree

A: There are two ways: 1. Scan the QR code on the instruction manual to download "Tuya Smart" or "Smart Life". 2. Search and download "Tuya Smart" or "Smart Life"...

1 comment

Q: Why is the charging plan I scheduled not eff...

OfficialFeyree

A: 1. Please make sure your charging station is connected to the car; 2. Please make sure your car supports the wake-up function; 3. If the prohibited charging time period you set...

Q: Why is the charging plan I scheduled not eff...

OfficialFeyree

A: 1. Please make sure your charging station is connected to the car; 2. Please make sure your car supports the wake-up function; 3. If the prohibited charging time period you set...

Q: What if the charging card is lost?

OfficialFeyree

A: If your RFID card is lost, please unbind it in time. Unbinding steps: 1. Enter the menu page through the button on the charging pile--click "Rfid Manage"--select the RFID...

Q: What if the charging card is lost?

OfficialFeyree

A: If your RFID card is lost, please unbind it in time. Unbinding steps: 1. Enter the menu page through the button on the charging pile--click "Rfid Manage"--select the RFID...

Q: I want to set a charging schedule for my car...

OfficialFeyree

A: There are 2 ways.The first one: set the delayed charging time and charging duration through the APP or the button on the charging pile.The second one: set the charging...

Q: I want to set a charging schedule for my car...

OfficialFeyree

A: There are 2 ways.The first one: set the delayed charging time and charging duration through the APP or the button on the charging pile.The second one: set the charging...

Q:Is this charger suitable for outdoor use?

OfficialFeyree

A:Of course. Our chargers are IP66 waterproof and have a certain degree of dustproof protection, so you can use them outdoors with confidence.

Q:Is this charger suitable for outdoor use?

OfficialFeyree

A:Of course. Our chargers are IP66 waterproof and have a certain degree of dustproof protection, so you can use them outdoors with confidence.

Q:Does the EV charger support 5GHz Wi-Fi connec...

OfficialFeyree

A:Not supported. Currently our charger only supports 2.4GHz WiFi connection, please make sure you are using a 2.4GHz router.

Q:Does the EV charger support 5GHz Wi-Fi connec...

OfficialFeyree

A:Not supported. Currently our charger only supports 2.4GHz WiFi connection, please make sure you are using a 2.4GHz router.