QA feyree technology question
Q : Why is my 12kW charger only delivering 10kW...
A: The actual charging power depends on your grid voltage. The power calculation formula is: Power (kW) = Grid Voltage (V) × Charging Current (A) ÷ 1000.
Q : Why is my 12kW charger only delivering 10kW...
A: The actual charging power depends on your grid voltage. The power calculation formula is: Power (kW) = Grid Voltage (V) × Charging Current (A) ÷ 1000.
Q :Is this charger compatible with my car？
A: This charger is compatible with vehicles supporting Type 1 (SAE J1772), Type 2 (IEC 62196-2), TS-NACS (Tesla), or GB/T 20234 charging standards.
Q :Is this charger compatible with my car？
A: This charger is compatible with vehicles supporting Type 1 (SAE J1772), Type 2 (IEC 62196-2), TS-NACS (Tesla), or GB/T 20234 charging standards.
Q :Why aren't my buttons working and the screen...
A: You can press and hold the current adjustment button to switch to ungrounded mode.
Q :Why aren't my buttons working and the screen...
A: You can press and hold the current adjustment button to switch to ungrounded mode.
Q: Why did I purchase a 32A charger, but it's o...
A: The charging station can provide up to 32A, but the actual charging current is drawn by the vehicle based on its needs.
Q: Why did I purchase a 32A charger, but it's o...
A: The charging station can provide up to 32A, but the actual charging current is drawn by the vehicle based on its needs.
Q: How many phones can be linked to the charger?
A: A charger can be shared and bound to multiple phones via the Tuya Smart App
Q: How many phones can be linked to the charger?
A: A charger can be shared and bound to multiple phones via the Tuya Smart App
Q: If the charger suddenly power off, when I us...
A: The charger will not keep the current data of the last charge if there is a sudden power off, but only if the charger completes a normal charge.
Q: If the charger suddenly power off, when I us...
A: The charger will not keep the current data of the last charge if there is a sudden power off, but only if the charger completes a normal charge.
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