QA feyree technology question

Q: My charger gets quite warm during operation....

OfficialFeyree

A: Rest assured, our charger is equipped with an intelligent temperature control system. If the temperature reaches 85°C (185°F), the device will automatically shut off to ensure safety. Under normal...

Q: My charger gets quite warm during operation....

OfficialFeyree

A: Rest assured, our charger is equipped with an intelligent temperature control system. If the temperature reaches 85°C (185°F), the device will automatically shut off to ensure safety. Under normal...

Q: What should I do if my charger isn't chargin...

OfficialFeyree

A: First, try unplugging and reconnecting the charging cable or restarting the device. If the issue persists, please take photos or record a video of the problem and contact our...

Q: What should I do if my charger isn't chargin...

OfficialFeyree

A: First, try unplugging and reconnecting the charging cable or restarting the device. If the issue persists, please take photos or record a video of the problem and contact our...

Q: Can one charging station be linked to multip...

OfficialFeyree

A: Yes. Please follow these steps to add cards:1.Access the [Menu] interface2.Select the [RFID Manage] function3.Choose the [Add Card] option4.Hold the new card near the reading area to complete pairing

Q: Can one charging station be linked to multip...

OfficialFeyree

A: Yes. Please follow these steps to add cards:1.Access the [Menu] interface2.Select the [RFID Manage] function3.Choose the [Add Card] option4.Hold the new card near the reading area to complete pairing

Q: How fast can this charger charge my electric...

OfficialFeyree

A:1.The charger provides the "maximum available current", while the vehicle will intelligently adjust the actual charging current based on its own charging capability.2.Example:When the charger is set to 32A:If the...

Q: How fast can this charger charge my electric...

OfficialFeyree

A:1.The charger provides the "maximum available current", while the vehicle will intelligently adjust the actual charging current based on its own charging capability.2.Example:When the charger is set to 32A:If the...

Q: What are single-phase, two-phase, and three-...

OfficialFeyree

A:1.Identification Method (via charging port pins)Single-phase (1-phase): Pins L2 and L3 are empty (only L1 and N are active).Two-phase (2-phase): L2 has a pin, while L3 is empty.Three-phase (3-phase): Both...

Q: What are single-phase, two-phase, and three-...

OfficialFeyree

A:1.Identification Method (via charging port pins)Single-phase (1-phase): Pins L2 and L3 are empty (only L1 and N are active).Two-phase (2-phase): L2 has a pin, while L3 is empty.Three-phase (3-phase): Both...

Q: Can a home electric vehicle charger be self-...

OfficialFeyree

A: Regarding the safety regulations for charger installation: 1.Unless you are an experienced electrician and certified installer, self-installation is not recommended. 2.It is advised to contact a certified service provider...

Q: Can a home electric vehicle charger be self-...

OfficialFeyree

A: Regarding the safety regulations for charger installation: 1.Unless you are an experienced electrician and certified installer, self-installation is not recommended. 2.It is advised to contact a certified service provider...