QA feyree technology question

What should I do if the electronic lock fails?

OfficialFeyree

Check the connection of the electric vehicle charging cable.Pull out the gun and reinsert or restart the deviceIf the problem persists, please contact a professional to resolve it.

What should I do if the electronic lock fails?

OfficialFeyree

Check the connection of the electric vehicle charging cable.Pull out the gun and reinsert or restart the deviceIf the problem persists, please contact a professional to resolve it.

Why does timed start stop not take effect?

OfficialFeyree

When the charging gun is connected to the electric vehicle, if you try to start charging on the APP, there may be a situation where the timed start stop does...

Why does timed start stop not take effect?

OfficialFeyree

When the charging gun is connected to the electric vehicle, if you try to start charging on the APP, there may be a situation where the timed start stop does...

What if PP is not connected or PP malfunctions?

OfficialFeyree

Firstly, check the connection status of the electric vehicle charging cable; Secondly, ensure that the electric vehicle charging cable is not damaged or worn; Finally, if the issue persists, please...

What if PP is not connected or PP malfunctions?

OfficialFeyree

Firstly, check the connection status of the electric vehicle charging cable; Secondly, ensure that the electric vehicle charging cable is not damaged or worn; Finally, if the issue persists, please...

What if PP is not connected or PP malfunctions?

OfficialFeyree

Firstly, check the connection status of the electric vehicle charging cable; Secondly, ensure that the electric vehicle charging cable is not damaged or worn; Finally, if the issue persists, please...

What if PP is not connected or PP malfunctions?

OfficialFeyree

Firstly, check the connection status of the electric vehicle charging cable; Secondly, ensure that the electric vehicle charging cable is not damaged or worn; Finally, if the issue persists, please...

How to solve the problem of phase deficiency?

OfficialFeyree

Check the wires in the distribution box. If two wires are accidentally connected together, please separate the wires

How to solve the problem of phase deficiency?

OfficialFeyree

Check the wires in the distribution box. If two wires are accidentally connected together, please separate the wires

What if we solve the overheating problem?

OfficialFeyree

Check if the electric vehicle charging cable is securely connectedEnsure that the operating temperature is within the range specified on the product labelStop chargingRestart charging in half an hour

What if we solve the overheating problem?

OfficialFeyree

Check if the electric vehicle charging cable is securely connectedEnsure that the operating temperature is within the range specified on the product labelStop chargingRestart charging in half an hour