Q: How to address phase loss (short circuit) issues?

A:1. Inspect the wiring within the distribution box supplying power to the charging station. Specifically check for any unintended contact (short circuit) between two wires. If contact is found, ensure the power is safely disconnected, separate the contacting wires, and secure them properly.
2. If no obvious contact is visible, or if you lack relevant electrical expertise, immediately discontinue use of the charging station and contact customer service or a certified electrician to inspect the circuitry.